Terms of Service

This website is operated by Elevate Research Store. Throughout the site, the terms “we”, “us” and “our” refer to Elevate Research Store. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

If you do not agree to all terms and conditions, you must not use this website.

1. Eligibility

By using this site, you confirm that:

You are at least 18 years of age
You have the legal capacity to enter into binding agreements
You will use this website in compliance with all applicable laws

2. Research Use Only

All products sold by Elevate Research Store are supplied strictly for laboratory research purposes only.

Our products are not intended for human or animal consumption, medical use, therapeutic use, or any form of ingestion.

By purchasing from us, you agree not to misuse any products or use them for any prohibited purpose.

3. Orders & Acceptance

All orders placed through the website are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased
Restrict orders that appear to be placed for misuse or resale

If an order is cancelled, any payment received will be refunded.

4. Pricing & Payment

All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.

We reserve the right to:

Modify prices at any time without notice
Correct pricing errors or inaccuracies

Payment must be completed at checkout before an order is processed.

5. Shipping & Delivery

Shipping timeframes provided are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Courier services
Customs processing
External factors beyond our control

Responsibility for the order transfers to the customer once it has been delivered to the address provided.

6. Returns & Refunds

Returns are subject to our Refund Policy.

We do not accept returns for:

Opened or used products
Items that have been tampered with
Products stored improperly after delivery

Approved refunds will be issued to the original payment method.

7. Buyer Responsibility

It is the responsibility of the customer to:

Ensure products are legal in their jurisdiction
Comply with all local laws and regulations
Handle, store, and use products appropriately

We accept no liability for misuse or unlawful use of our products.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Elevate Research Store and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Elevate Research Store shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or misuse of products
Inability to use the website
Errors or inaccuracies on the site

All products are provided “as is” and used at the customer’s own risk.

10. Regulatory Disclaimer

Products sold on this website may not be approved by regulatory authorities such as the MHRA, FDA, EMA, or similar bodies.

No claims are made regarding safety, effectiveness, or suitability for any specific use.

11. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

12. Right to Refuse Service

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect misuse, fraud, or violation of these Terms.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of those changes.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.