Privacy Policy

This Privacy Policy describes how Elevate Research Store (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a) Personal Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)

b) Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on site
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you regarding your order
Provide customer support
Improve our website and user experience
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your data with trusted third parties only where necessary, including:

Payment processors (e.g. Shopify Payments, Stripe, PayPal)
Shipping providers (e.g. DPD and international couriers)
Website hosting and analytics services (e.g. Shopify, Google Analytics)

These providers only receive the information required to perform their services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve performance and user experience
Analyse site traffic and behaviour

You can control or disable cookies through your browser settings. Please note that some features of the website may not function correctly without cookies.

5. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal, tax, and regulatory requirements

6. Your Rights (UK & EU Customers)

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request data portability

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Age Restriction

This website is intended for individuals aged 18 and over. We do not knowingly collect personal data from individuals under 18.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those updates.